Terms and Conditions

1. The terms and conditions of sale laid out below apply to purchases of “goods” (the articles described in the contract) by “the customer” (you) from “the company” (Pinksheep Clothing Ltd).
2. On acceptance of quotation/order confirmation the customer agrees to be bound by and accept these terms and conditions.
3. The company reserves the right to change these terms and conditions without prior notice, at which time the revised terms and conditions shall govern immediately.
4. These terms and conditions apply to all sales unless the customer has signed a separate purchase agreement.
5. No other conditions of sale shall apply without the prior written consent of a Director of the company.
6. No communication contained in any company media or given verbally by any employee or agent of the company shall be deemed to override these terms and conditions.
7. The liability of the company to the customer for any loss or damage caused in any way shall under no circumstances exceed the price of the goods supplied.
8. This agreement and any sales based on it shall be governed by the laws of England and Wales and both the customer and the company agree to submit all disputes to the nonexclusive jurisdiction of the courts of England and Wales.
9. Should the company grant the customer any concessions relating to any particular point(s) of these terms and conditions, all other points shall remain in full effect.

Ordering

10. Any order placed by the customer as a result of any verbal or written quotation provided by the company shall not be considered binding until the order has been accepted in writing by the company.
11. Should the customer be in breach of these terms and conditions in any way, the company reserves the right to suspend any further deliveries until any defaults are resolved.

Delivery and Lead-times

12. All lead-times and expectant delivery dates provided by the company to the customer are provided in good faith; however the company under no circumstances accepts liability for delays beyond its control including non-performance of carriers.
13. Upon delivery to the destination nominated by the customer, full risk of goods shall immediately pass from the company to the customer.

Pricing and Payment

14. Payment in full is due to the company immediately upon representation of the invoice to the customer.
15. All prices are exclusive of value added tax (VAT) unless clearly stated as including VAT. VAT will be charged on applicable goods at the appropriate rate.
16. The company reserves the right to alter pricing at any time without prior notice.
17. The company reserves the right to charge interest of 2% per calendar month on any outstanding balances of over 30 days past invoice date, under the Late Payment of Commercial Debts Act (1998). Interest will be calculated based on the total value of the overdue balance at the beginning of each month.
18. The company reserves the right to pass any overdue balances onto a debt collection agency of choice should it feel necessary, the customer will accept liability for any fees or costs involved with the recovery of any outstanding bad debts.
19. The company retains full title and ownership of the goods until payment is received in full.

Refunds and Returns

20. By their nature customised goods supplied by the company to the customer do not have any redeemable value, therefore any claims for refunds or credits for correctly supplied goods shall not be accepted.
21. Any shortcomings or defects in good supplied must be notified to the company within 3 working days of delivery. Defective goods must be returned to the company for inspection before any refunds or credits will be granted.
22. The company accepts no liability for defects in the goods arising out of the acts of the customer.